A — ContactOne conversation
Send the versionthat is still a mess.
You do not need a specification to start. A description of the situation, the systems involved and what is in the way is enough for us to be useful in the first reply.
B — Enquiry6 fields
Project enquiryB — form
What happens next
- 01
We read it properly
Enquiries are read by the people who would do the work, not by an account manager summarising them second-hand.
- 02
We come back with questions
Usually the two or three that decide the shape of everything else — where the data lives, who owns the decision, what has already been tried.
- 03
We propose the two axes
A written reading of the problem, what we would build against it, and in what order. If we think you need less than you asked for, we will say so.
Read first, if you prefer
C — Resolved06 Clarity · resolved
One set of points, re-read until it means something. That is the whole method.